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Delivery in New Zealand
Delivery in New Zealand
The FREE DELIVERY threshold is calculated based on the value of the products in your cart after all your discounts have been applied, and excludes the cost of shipping. We send with NZ Post's overnight courier service. Please allow an extra 1-3 days
Golden Bay Local Delivery
We offer free overnight home delivery for all Golden Bay customers with orders over $29. For orders under this amount, delivery is only $3. Signature required $8.90. Your parcel will be delivered with your NZ Post Courier or postie. Areas include Tak
Where is my order?
If you have not received your order within 2-3 business days of receiving your dispatch notification please contact us with your order number and we will investigate this for you. You can track your order using the tracking number from your dispatch
How can I change the address on my order?
No worries! Please contact us as soon as possible with your order number and correct delivery address and we will update this for you. Yes. You can easily do this yourself on NZ Post website. NZ Post tracking tool allows address redirection up until
How can I add a delivery instruction to my order?
No at this stage this is unavailable at our checkout however we are working to have this added as soon as possible. In the meantime you can contact us directly and we can have these instructions added to your order. This will print on the top of your
My Parcel Was Damaged in transit - what can I do?
Please make sure you keep any damaged items and packaging in the same condition as they are received, and take a photo if possible. This can assist us in making a claim with the courier. Please note you will need to contact us within 7 days of your p