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Website Support
How do I use the checkout page?
1. Simply add products to your shopping cart and with each item added your shopping cart will be visible. When you have finished adding to your cart select "CHECK OUT" within the cart. This will take you to our secure checkout. Here you can sign in
Calculating Your Delivery Fee
To find out what shipping costs are you can add your items to your cart, then proceed to checkout. At checkout start by selecting your country of delivery, then type in your full address. Click "Continue to shipping" to see the options. *Unfortunatel
Delivery messages at the shopping cart and checkout
Aconite - restricted from European Union, Japan & Brazil. African Tree Bark And Fruit - restricted from European Union & Brazil. Aloe Vera - restricted from European Union, Japan & Brazil. AnemarrhenaÊRhizome - restricted from Japan. Arnica Flower -
Information on Promo Codes
Yes, we occasionally offer special promo codes that give you a discount on your order or include something extra, like a free gift with your purchase. We also offer a consistent 5% discount on orders over $500. Simply enter the code BIG500HP at check
How to Purchase a HealthPost e-Gift Card
Looking for a gift but don’t know where to start? Our e-Gift Cards are a thoughtful, convenient option that you can feel good about giving. Yes you can purchase a e-Gift card along with other products in one order. Yes, once you've added the first Gi
How to add, remove, and change quantities in the Shopping Cart
Alternatively, when you're finished shopping you can get to your shopping cart by clicking the shopping cart icon at the top right corner, here you will see your products which will have the quantity beside them. You can add or remove products by cli
How can I be notified when a product is back in stock?
Simply enter your email address to be notified using the "Notify Me" field on the product page. Have another question? Our friendly customer care team are here to help. Discover 5000+ natural health and wellness products at our online store.
Information about our promotions and offers
3 for 2 promotion works by discounting the lowest value qualifying product in your cart. Please make sure you add 3 items to your cart, for the discount to appear. All 3 items need to be from the same brand, exclusions may apply. With free gift offer
Browser Notifications
Browser notifications are messages sent from a browser which will be displayed on your screen. Notifications are sent to users who give us consent to receive the messages from us. We can only send notifications to users using Chrome and Firefox on de
Manage my advertising preferences
We track your browsing activity on our website, in order to provide you individualised advertising as you browse other sites across the internet, that display advertisements, such as Google, Microsoft, Facebook etc. Google Ads preferences. To manage
Why are items missing from my cart?
If you previously added products to your cart but did not purchase these items, we'll save these in your cart for next time and send you an email for when you may be ready to make your purchase. However, it's important to note these items in your car
How can I reorder my favorites?
You can easily repurchase any of your previous products by following these steps:. Have another question? Our friendly customer care team are here to help. Discover 5000+ natural health and wellness products at our online store.
How to add and view products on my wish list?
Creating a new Wishlist is so easy and a great way to keep track of products you would like to refer back to, save for another day or even share with family and friends!. And that's it - your chosen product is now in your new or chosen Wishlist!. Onc
How do I find out the Ingredients in a Product?
Product ingredients can be found on the relevant product page. Simply click on the down arrow next to the 'Ingredients' list, which you will find below the add to cart button. We endeavor to include as much information as we can, at the very least m
How to delete browsing data / clear my cache'?
Deleting your browsing data, or clearing your cache' can improve your shopping experience or overcome browsing issues. Below are instructions on how to clear your cache on different devices:. 1. Launch the Settings app on your iOS device. 2. Scroll d
Do you offer guest checkout?
Yes you can. Please note that guest orders do not allow you to enjoy Healthy Rewards such as earning or redeeming Reward points, and guest orders' value isn't added to your total yearly spend, which is used for Healthy Rewards tiers. Simply - When y
Can I view prices in my country currency
Our online shop processes transactions in New Zealand dollars (NZD) for all countries except Australia. If you are shopping from outside Australia, all prices and transactions will appear in NZD at checkout. if you are located in Australia and placin